Riverland expands 'best shoring' delivery with CCS Agresso

20.09.09 11:17

Riverland Solutions, pioneers and leaders in the implementation and integration of Oracle applications, announces strengthening of long-term 'near shore' relationship with partners CSS Agresso.

Since 1996, this strategic partnership has repeatedly delivered 'best shore' Siebel OLTP and business intelligence solutions to European clients. The relationship has now been broadened out still further to support Riverland's long-term success and to expand to other Oracle products, namely in the areas of master data management (MDM), Fusion Middleware and Fusion applications.

The business centre in Granada will continue to remain in place as the base for a diverse range of nearshore services.

The Riverland team will continue to manage and implement solutions for clients in Germany, Austria and Switzerland, backed up by local experts.

This expansion through a nearshore partner relationship assists Riverland in respect of the following client requirements:

• Lower overall participant costs for complex, multi-year Oracle solutions programmes

• Optimum cultural fit with central European business practices

• Spain is in the same time zone and regular flights guarantee that all project participants are able to act quickly

• Stability, so that demand for Oracle solutions specialists is covered at peak times

• Application 'maintenance services' after product implementation has been successfully completed

"At times of crisis, clients expect us to assist them in being able to achieve complex Oracle solutions within an even tighter budget," says Ann Dempsey, Riverland Solutions' co-founder and managing director.

"Our German/Spanish teams have successfully been devising solutions together for over 10 years in order to enable seamless interaction locally in Germany and smooth communication at the client premises with the development teams on site. This combination allows us to protect our clients' interests, while being able to continually improve and adapt our cost model," adds Dempsey.

"A proven track record of onshore projects since 1996 confirms the benefits of expanding this partnership with the CSS Agresso team, which is very much just the natural consequence of this. Our mutual experience in the rapid development of the SCRUM application and the iterative project methodology for delivering Oracle Siebel and BI projects to clients like Hewlett Packard and British Telecom can now also be extended to other Oracle technologies."

Jose Miguel Sanchez, Senior Vice-President of 'Service Operations' at CSS Agresso, also welcomes the strengthening of the partnership. "We are reinforcing our strategic relationship as partners with Riverland. 10 successful years of delivering Oracle Service solutions together tell us this is a good decision."

About Riverland
Based in Munich, Riverland Solutions GmbH is one of the leading suppliers of Oracle solutions in Germany. Riverland's aim is to provide clients with strategic solutions and a technical competitive edge through the development of business and technical solutions on the Oracle platform. Riverland has gained an excellent reputation amongst its numerous clients. The projects undertaken by Riverland are the epitome of expertise, commitment, efficiency and 100% customer focus. Riverland's expert teams focus on the areas of CRM, MDM, Fusion, integration and BI. Many of the Fortune 1000 have profited from Riverland's in-depth experience in sales operations, the service sector and marketing. More information on Riverland is available online at www.riverland.com

About Agresso
Agresso has representatives in the 19 most important European countries, the USA and Canada. These include global distributors. In 2008, Agresso generated a turnover of EUR 393.6 million. The head office is in Holland and employs 3,500 staff. 'Unit 4 Agresso' is an international company that focuses on development marketing and the implementation and support of ERP and CRM solutions. Agresso offers flexible portfolios of solutions for commercial service providers, the public sector, the worlds of research and learning and for non-profit organisations. Its position is that of a global middleman for SMEs and public institutions. Strengthened by a widespread network of partners on the Iberian Peninsula, the company provides bespoke solutions and services of the highest level.

 

---